Refund policy

1. Refund Policy. No refunds will ever be offered whatsoever. However, store credit can be given if deemed necessary by Us.

2. Exchange Policy. Returns and exchanges are not allowed whatsoever; except when deemed necessary by Us.

3. Fees. You shall purchase the Goods from Us at the price set forth on Our website as of the date of your order. All specifications, designs, availability and pricing are subject to change without notification. All Prices are exclusive of all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any Governmental Authority on any amounts payable by Purchaser. Purchaser shall be responsible for all such charges, costs and taxes.

4. Payment. Payment can be made by Visa, MasterCard, and American Express credit and debit cards. Payment will be debited and cleared from your account upon completion of the packing of your order by Promo HL. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your credit/debit card refuses to authorize payment to Promo HL, we will not be liable for any delay or non-delivery. Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by email immediately. Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, shipping or handling charges.

5. Purchase Conditions. When buying an item, you agree to the rules for Buyers and that:

a) You are responsible for reading the full item listing before commitment to buy;

b) You enter into a legally binding contract to purchase an item when you commit to buy an item and your offer for an item is accepted.

6. International Buying and Selling; Translation. Many of our Services are accessible to international buyers. We may offer certain programs, tools, and site experiences of particular interest to international buyers, such as estimated local currency conversion and international shipping calculation tools. Buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of items.

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